Our services

More information

Legal documents

Knowledgebase

You are here: Home > Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

NEW! - check out our video tutorials for step by step directions for completing common tasks.

If you are having trouble accessing your site or server, be sure to check our network issues page for any known issues in progress.

If you have searched our knowledgebase and video tutorials, and still require assistance, you may submit a support ticket.

Categories

Customer service (7)
Questions related to our online customer service system
Domain names (11)
Articles covering domain name registration and transfer
Email (10)
Question related to electronic mail
Fantastico (1)
Articles related to scripts installed by Fantastico (in the Linux control panel)
Flash Media Streaming (4)
Articles pertaining to our flash streaming service
FTP (1)
File Transfer Protocol
Hosting (15)
Webiste hosting related questions
NewsletterServe (1)
Articles relating to our newsletter marketing system
Scripting (4)
PHP and Perl scripting articles
Site Workbench (3)
Articles related to our Site Workbench website builder
Windows Media Streaming (10)
Questions related to our on-demand and live broadcast streaming media services

Most Popular Articles

How do I embed streaming video or audio in a web page?
When providing streaming video and/or...
Views: 2972
How do I use Windows media encoder to broadcast live?
This short tutorial is designed to help...
Views: 2943
How do I upload files via FTP?
FTP is used to upload files to MEDIASERVE...
Views: 2260
Error: The encoding process was unable to keep up with the amount of supplied data. (0xc00d0bcc)
This error message indicates that the Microsoft...
Views: 2213
Can I preview my website before it has been pointed to your servers?
Yes, you can! To experience your site properly...
Views: 2026

Search