Knowledgebase

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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question(s).

Knowledgebase Articles

Can I change my account information? Yes, you may change your account details. To do so, please log in to your account at... Views: 1957

How do I cancel service? In order to cancel service with us, we need to verify that you are the owner of the services... Views: 1113

How do I change the responsible party listed on my account? Every MEDIASERVE account is in the name of a specific individual with a unique email address.... Views: 494

How do I upgrade or add options to my service? Web hosting, streaming and newsletter marketing plans have various options and/or upgrades... Views: 1260

Should I host my website and/or media with MEDIASERVE.com? This is a good question, and the answer may vary from person to person, as we all have our own... Views: 1792

What do I do if I've forgotten my account login or password? Every MEDIASERVE account is identified by a unique email address, and protected with a password.... Views: 435

What is the best way for multiple staff members to receive emails and request support? For us to provide timely support, it is important that support tickets that are submitted through... Views: 873