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Articles

Aside from your site builder, are there other free site editor options?
If you find you don't care for our online site builder, there are other free software packages...
Views: 1647

Can I automatically direct visitors to my site to use secure URLs?
Yes, you can - provided that you are using our dedicated IP plan, and have purchased a secure SSL...
Views: 1078

Can I host multiple sites on a single hosting package?
Yes, provided you have a Standard or Dedicated IP site, (hosted on Linux), you can host unlimited...
Views: 2122

Can I point my hosting elsewhere and just use your email services?
No, we do not support this configuration. We are a website hosting company, and you should either...
Views: 412

Can I preview my website before it has been pointed to your servers?
Yes, you can! To experience your site properly as it exists on our servers, on most Windows based...
Views: 3351

Can I use a third party email system with your hosting?
We provide email service with spam filtering as part of our hosting service, so it's usually not...
Views: 811

How can I create an email form?
Built into the CPanel control panel is a form mailer script you can use to send the results of a...
Views: 1236

How can I force visitors to my website to the www or non-www URL?
When you host your website with us, visitors can reach your website using either the www or...
Views: 774

How can I point multiple domains to my hosting plan?
You may wish to point multiple domain names to the same site. This is common when you have...
Views: 1849

How can I retrieve or reset a forgotten cPanel, FTP or Frontpage password?
With our cPanel hosting, your control panel username and password are also your FTP username and...
Views: 2760

How can I transfer my hosting to MEDIASERVE with no downtime?
If you plan your transition properly, your site users won't even be able to tell you've changed...
Views: 1858

How do I access my website control panel?
You can access your hosting control panel via a direct link, or through your MEDIASERVE account....
Views: 2098

How do I create a mysql database?
Unlimited mysql databases can be easily created within your cPanel control panel.Click here to...
Views: 1589

How do I upgrade or add options to my service?
Web hosting, streaming and newsletter marketing plans have various options and/or upgrades...
Views: 931

How does the SSL certificate order process work?
There are several steps to the SSL Certificate order and issuance process. This article will help...
Views: 1303

Is your hosting PCI compliant?
Yes, our hosting is PCI compliant. However, a PCI scan of your site hosted with us will generally...
Views: 780

Why do you forbid me from pointing my hosting away and just using you for email?
Sometimes clients point their hosting records (the www and @ DNS A records) away to another...
Views: 291

Why do you require me to use your dns servers for hosting?
One of the requirements in our terms of service that people occasionally ask about is the...
Views: 333