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Knowledgebase

You are here: Home > Knowledgebase > Hosting

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question(s).

Knowledgebase Articles

Aside from your site builder, are there other free site editor options?
If you find you don't care for our online site builder, there are other free software packages...
Views: 1220
Can I automatically direct visitors to my site to use secure URLs?
Yes, you can - provided that you are using our dedicated IP plan, and have purchased a secure SSL...
Views: 729
Can I host multiple sites on a single hosting package?
Yes, provided you have a Standard or Dedicated IP site, (hosted on Linux), you can host unlimited...
Views: 1422
Can I point my hosting elsewhere and just use your email services?
No, we do not support this configuration. We are a website hosting company, and you should either...
Views: 83
Can I preview my website before it has been pointed to your servers?
Yes, you can! To experience your site properly as it exists on our servers, on most Windows based...
Views: 2411
Can I use a third party email system with your hosting?
We provide email service with spam filtering as part of our hosting service, so it's usually not...
Views: 198
How can I create an email form?
Built into the CPanel control panel is a form mailer script you can use to send the results of a...
Views: 841
How can I force visitors to my website to the www or non-www URL?
When you host your website with us, visitors can reach your website using either the www or...
Views: 315
How can I point multiple domains to my hosting plan?
You may wish to point multiple domain names to the same site. This is common when you have...
Views: 1067
How can I retrieve or reset a forgotten cPanel, FTP or Frontpage password?
With our cPanel hosting, your control panel username and password are also your FTP username and...
Views: 1652
How can I transfer my hosting to MEDIASERVE with no downtime?
If you plan your transition properly, your site users won't even be able to tell you've changed...
Views: 1183
How do I access my website control panel?
When your hosting services were initially provisioned, we sent a detailed set of instructions to...
Views: 927
How do I create a mysql database?
Unlimited mysql databases can be easily created within your cPanel control panel.Click here to...
Views: 1194
How do I upgrade or add options to my service?
Web hosting, streaming and newsletter marketing plans have various options and/or upgrades...
Views: 632
How does the SSL certificate order process work?
There are several steps to the SSL Certificate order and issuance process. This article will help...
Views: 368
Is your hosting PCI compliant?
Yes, our hosting is PCI compliant. However, a PCI scan of your site hosted with us will generally...
Views: 265