The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question(s).
 Aside from your site builder, are there other free site editor options?
If you find you don't care for our online site builder, there are other free software packages...
Views: 1220
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Can I automatically direct visitors to my site to use secure URLs?
Yes, you can - provided that you are using our dedicated IP plan, and have purchased a secure SSL...
Views: 729
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Can I host multiple sites on a single hosting package?
Yes, provided you have a Standard or Dedicated IP site, (hosted on Linux), you can host unlimited...
Views: 1422
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Can I point my hosting elsewhere and just use your email services?
No, we do not support this configuration. We are a website hosting company, and you should either...
Views: 83
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Can I preview my website before it has been pointed to your servers?
Yes, you can! To experience your site properly as it exists on our servers, on most Windows based...
Views: 2411
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Can I use a third party email system with your hosting?
We provide email service with spam filtering as part of our hosting service, so it's usually not...
Views: 198
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How can I create an email form?
Built into the CPanel control panel is a form mailer script you can use to send the results of a...
Views: 841
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How can I force visitors to my website to the www or non-www URL?
When you host your website with us, visitors can reach your website using either the www or...
Views: 315
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How can I point multiple domains to my hosting plan?
You may wish to point multiple domain names to the same site. This is common when you have...
Views: 1067
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How can I retrieve or reset a forgotten cPanel, FTP or Frontpage password?
With our cPanel hosting, your control panel username and password are also your FTP username and...
Views: 1652
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How can I transfer my hosting to MEDIASERVE with no downtime?
If you plan your transition properly, your site users won't even be able to tell you've changed...
Views: 1183
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How do I access my website control panel?
When your hosting services were initially provisioned, we sent a detailed set of instructions to...
Views: 927
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How do I create a mysql database?
Unlimited mysql databases can be easily created within your cPanel control panel.Click here to...
Views: 1194
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How do I upgrade or add options to my service?
Web hosting, streaming and newsletter marketing plans have various options and/or upgrades...
Views: 632
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How does the SSL certificate order process work?
There are several steps to the SSL Certificate order and issuance process. This article will help...
Views: 368
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Is your hosting PCI compliant?
Yes, our hosting is PCI compliant. However, a PCI scan of your site hosted with us will generally...
Views: 265
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