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We primarily register domain names for use with our hosting. However, if you are not hosting the domain, you can request the "DNS Management" option and manage your own DNS records, if you wish. (If you are hosting the domain with us, you can manage DNS records within your hosting control panel using the DNS zone editor options.)
While we provide this feature, we do not support it. In other words, you are welcome to use it to manage your DNS records, but if you don't know how to manage DNS records, we will not create and manage your DNS records for you, nor train you how to manage your own DNS.
Here are the basics for getting DNS records management properly set up:
1. If you don't see a "DNS Records" button in your domain name details, contact us to request the option be added to your domain name.
2. Set your domain's nameservers to the dns servers recommend for dns records management. The recommended values will be displayed in a red error box at the bottom of the domain details/management page, if they aren't currently set properly for dns management.
3. Access your domain name details via the "Manage Your Domain Names" link under "Account Manager" on the left side of the page at http://www.mediaserve.com, (only available if you are logged in to your account.)
4. Click the "MANAGE" button in the More column next to the domain name you wish to edit.
5. Click the "DNS Records" button to create/manage your DNS records.
The most basic records you will typically need to create are:
- "A" record for "@" pointed to the IP address of your website. (This allow your website to be accessed by people who enter your domain name without a "www" in their browser address bar.)
- "A" record for "www" pointed to the IP address of your website.
- "A" record for "ftp" pointed to the IP address of your website - for FTP usage.
- "MX" record set to the hostname of the mail server which will be handling email for your domain name. (Don't forget to put a terminating period after this hostname, unless it is a host within your domain, such as mail.[yourdomain], for which you've already created an "A" record. In this case you would simply enter "mail" as the hostname.)
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