Client Login

Email Address

Password

Remember Me

More services

More information

Legal documents

Knowledgebase

You are here: Home > Knowledgebase > Email

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question(s).

Knowledgebase Articles

Can I use a third party email service with your hosting?
Yes, the email service we provide can be replaced with your own internal company Exchange or...
Views: 399
Can I use a third party email system with your hosting?
We provide email service with spam filtering as part of our hosting service, so it's usually not...
Views: 198
How can I control the Return-path header on email sent via PHP?
PHP scripts can send email using the mail() function.The mail function takes 3-5 parameters (the...
Views: 785
How do I configure Outlook Express?
This article will walk you step by step through configuring Microsoft Outlook Express 6 for use...
Views: 1097
How do I create a contact form that will send an email?
Built into the CPanel control panel, (only, not available on Helm/Windows), is a form mailer...
Views: 984
How do I create a contact/feedback form if hosted on Windows?
As of 06/17/2008, mail forms on Windows require smtp authentication, to combat form exploits that...
Views: 746
How does the spam filtering work?
Our servers use a Spam Assassin to filter incoming emails for spam. Our installation of Spam...
Views: 407
I'm receiving a "503 Valid RCPT command must precede DATA" error when sending mail.
This error may indicate that you have neglected to set up smtp authentication in your mail client...
Views: 683
Troubleshooting email
Many of the support requests we receive are related to email, so this article is intended to help...
Views: 1546
What can I do to reduce spam in my inbox?
By default, the email service we provide you along with your hosting is outfitted with a...
Views: 808