Knowledgebase

You are here: Web Hosting, Streaming Media, E-Commerce > Knowledgebase > Domain names

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

NEW! - check out our video tutorials for step by step directions for completing common tasks.

If you are having trouble accessing your site or server, be sure to check our network issues page for any known issues in progress.

If you have searched our knowledgebase and video tutorials, and still require assistance, you may submit a support ticket.

Articles

Do you provide DNS record management with domain registration? We primarily register domain names for use with our hosting. However, when registering a domain... Views: 184

How can I set up URL or Email forwarding for a domain name? If you have registered a domain with MEDIASERVE, but are not hosting it anywhere, you may want to... Views: 588

How do I cancel a domain name? Canceling a domain name is a matter of setting it to not automatically renew, so that it expires... Views: 691

How do I change my domain name's dns servers? After transferring a domain to us for hosting, or if you wish to point your domain name to... Views: 657

How do I lock or unlock my domain name? If you have a domain name registered with MEDIASERVE, you may lock or unlock it at any time... Views: 118

How do I renew a domain name? If you have a domain name registered with us, as the expiration date approaches, we will remind... Views: 525

How do I request the epp/transfer authorizaton code for my domain name? If you have a domain name registered with MEDIASERVE, and need to request the epp code, (aka... Views: 122

How do I transfer a domain name away from MEDIASERVE? If you have a domain name registered here at MEDIASERVE, but you need to transfer it to another... Views: 171

How do I view or change my domain name contact information? Each domain name has its own contact information, and it's important to keep said contact... Views: 413

What are the requirements for transferring a domain to MEDIASERVE? Before you request a domain transfer to us, you'll need to check the following:Valid admin... Views: 817